Customer support

Shakhovskoy’s takes care of its clients and supports them at all stages of cooperation

  • In cash

    Payment for orders in cash can be made at the Design Studio "Shakhovskoy" or to the courier upon delivery in Moscow and the Moscow region.

  • By card

    Payment for orders by bank card is possible at the Design Studio "Shakhovskoy".

  • Payment can be made to the settlement account of LLC "SHAKHOVSKOY JUVELIRNY DOM"

    Payment via current account is also available.

We are pleased to offer free delivery of "Shakhovskoy" jewellery to any city in Russia.
  • Delivery conditions

    Delivery of orders is carried out by Federal State Unitary Enterprise "Main Center for Special Communication". All orders are delivered by armed guards directly from our production facility and handed over to our Customer, who has ordered the Jewellery.

  • Shipping costs

    Ordered jewellery is delivered free of charge throughout Russia. You can also check the delivery costs to international destinations with our staff.

  • Delivery time

    It is individual for each buyer and may take from 1 to 8 days depending on the region of delivery. For more precise information about delivery time, please contact our specialist.

  • Tracking order delivery

    Delivery of orders is carried out by FSUE "Main Center for Special Communication". You can track your order online at

All orders transferred to FSUE Main Center for Special Communication" are insured for the amount of the order.
Licenses and certificates
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